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Privacy Policy

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At Octotask, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, store, and disclose your data in compliance with UK GDPR and Data Protection laws.

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1. Information We Collect


We collect the following types of information to provide you with our services:

  • Personal Information: Name, email address, billing details, and phone number.

  • Usage Data: IP address, browser type, and activity on our website.

  • Project Data: Any information or files you provide for development or design purposes.
     

2. How We Use Your Data


We process your data to:

  • Deliver the services you subscribe to (e.g., development tasks, design projects).

  • Communicate about project updates, subscriptions, and support inquiries.

  • Analyze user behavior to improve our services and optimize performance.

  • Comply with legal and financial obligations.
     

3. Legal Basis for Data Processing


Our processing activities rely on the following legal bases:

  • Contractual Necessity: To fulfill our agreement with you.

  • Consent: When you voluntarily subscribe or contact us.

  • Legal Obligations: For tax, regulatory, and compliance purposes.
     

4. Data Sharing


We do not sell or rent your data. We may share your information with:

  • Service Providers: For payment processing (e.g., Stripe) and technical support.

  • Legal Authorities: To comply with laws, regulations, or legal processes.


5. Data Security


We implement robust security measures, including encryption and secure data storage, to protect your information. Payments are processed through PCI-compliant providers.


6. Your Rights


Under UK GDPR, you have the right to:

  • Access your personal data.

  • Rectify incorrect or incomplete information.

  • Request deletion of your data ("right to be forgotten").

  • Restrict or object to data processing.

  • Request data portability.
     

To exercise these rights, please email us at contact@octotask.com.


7. Data Retention


We retain your data only as long as necessary to provide services or meet legal obligations. When no longer required, your data is securely deleted.


8. Cookies


We use cookies to improve your experience, analyze website traffic, and remember user preferences. You can manage cookie settings through your browser. For more details, see our Cookie Policy.


9. International Data Transfers


If your data is transferred outside the UK, we ensure appropriate safeguards, such as Standard Contractual Clauses, to protect your information.


10. Changes to this Privacy Policy


We may update this Privacy Policy periodically. Any changes will be posted here, and significant updates will be communicated via email or
on the website.


11. Contact Information


For any questions, concerns, or requests regarding this Privacy Policy, please contact us at: contact@octotask.com

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